Troubleshooting
Common issues and solutions for ezDoc.
Markdown Line Breaks
Problem: Pressing Enter Doesn't Create Line Breaks
Symptoms:
- Pressing Enter once doesn't create a visible line break
- Multiple blank lines collapse into one paragraph gap
- Preview doesn't show the spacing you expect
This is normal Markdown behavior! Markdown is designed this way - it's not a bug.
How Markdown Line Breaks Work:
| What You Want | What to Type |
|---|---|
| Line break (same paragraph) | Two spaces + Enter |
| New paragraph | Enter twice (blank line) |
| Extra vertical space | <br> tags or |
Examples:
Line one ends with two spaces
Line two (same paragraph, new line)
New paragraph (blank line above)
<br>
Extra space using BR tag
Why It Works This Way:
- Markdown is a source format that converts to HTML
- The Preview button shows the actual HTML output
- Your exported website will look exactly like the preview
- Preview = Export - what you see is what you get
- This behavior is consistent across all Markdown tools (GitHub, VS Code, etc.)
For Precise Spacing Control:
- Use HTML mode instead of Markdown
- Use
<br>tags for line breaks - Use Bulma spacing classes (e.g.,
mb-6for margin)
💡 Tip: The preview is your friend! Always check it before exporting to ensure your formatting looks right.
Problem: Files Not Saving
Solutions:
- Check folder permissions
- Ensure disk space available
- Try manual save (Ctrl+S)
Problem: Dark Mode Not Working
Solutions:
- Check theme setting in project settings
- Verify browser supports dark mode
- Check OS theme settings (for System theme)
- Clear browser cache
Export Issues
Problem: Export Fails
Solutions:
Check Folder Permissions
- Ensure write access to export folder
- Try different export location
- Check disk space
Large Projects
- Export may take time
- Be patient
- Check progress dialog
Problem: Images Missing in Export
Solutions:
- Verify images are in
assets/images/ - Check image paths are relative
- Ensure images uploaded correctly
- Re-export project
Problem: Broken Links in Export
Solutions:
- Use relative links only
- Don't link to external pages
- Check slug names match
- Test links before export
Performance Issues
Problem: Slow Loading
Solutions:
Optimize Images
- Compress large images
- Use appropriate formats
- Reduce image sizes
Reduce Page Count
- Split large pages
- Remove unused pages
- Archive old content
Problem: Editor Lag
Solutions:
- Reduce page content size
- Close other applications
- Use a faster computer
Data Loss Issues
Problem: Projects Disappeared
Symptoms:
- Project list is empty
- Recent projects not showing
- ezDoc looks like first run
Possible Cause:
ezDoc Folder was deleted or renamed.
project data removed
Solutions:
Close ezDoc Studio
Restore folder from Backup in Windows
Restore from Backup in Project Manager
- Click "Restore" button on main screen
- Select your backup JSON file
- Projects reappear in list
- Re-open projects (grant folder access)
Manually Re-Add Projects
- Click "Open Existing Project"
- Navigate to project folder
- Project is added back to list
Prevention:
- Backup regularly using "Backup" button
- Store backups in cloud storage
Startup with blank screen, only top menu available.
- Download new version greater or equal to v1.01, this was a bug with some users that has been fixed.
Report Issues
If problems persist:
- Note exact error message
- List steps to reproduce
- Include OS version
Prevention Tips
Regular Backups
- Copy project folders regularly
- Use version control (Git)
- Export frequently
Best Practices
- Save often (Ctrl+S)
- Test exports regularly
⚠️ Still Having Issues? Contact support.